This Privacy Policy (the “Policy”) describes how SkinShineBar Life, Inc. and its subsidiaries and affiliates (collectively, “SkinShineBar,” “we,” “us,” and/or “our”) collect, use, disclose, and otherwise process personal information collected on our sites or through offline activities that reference this policy (for example, your interactions with our customer support channels, retail locations where our products are sold, and in-person promotional activities) collect, use, disclose, and otherwise process personal information collected on our sites (collectively, the “Service”). This Policy also describes your privacy rights and options, including how to view and change your personal information.
We may gather personal information from or about you when you use our Site or Services.
We Collect Information Directly from You
You may send the following kinds of personal information to us when you register an account, place a purchase, opt-in to receive emails, or communicate with us on social media or through the Services:
Information about your preferences, such as your age group, date of birth, gender, social media posts (including handles and content), location, product or cosmetics use and concerns, personal characteristics, and other information, such as responses to our “skin quiz” or other surveys, ratings or review responses, or contest participation details.
If you use our refer-a-friend service to inform a friend about SkinShineBar, we may gather your friend’s name and email address in order to send him or her an email and one follow-up reminder email urging him or her to buy with us. In order to send these emails and administer and track the effectiveness of our referral programme, we keep information about the people you recommend on file.
We will gather information about your interactions with us on social media if you do so. We may gather information such as your name, picture, and email address. Third parties, such as mailing list providers, online advertising networks, analytics vendors, firms that co-sponsor campaigns, publically accessible sources, or friends who recommend you to SkinShineBar, may also give us with information about you.
When you visit our Site, we collect information about you and your computer or mobile device automatically, as is the case with most websites. Cookies, web beacons, log files, and other similar technologies may be used to gather this information. For more information on how we use these digital technologies, visit the Cookies and Other Tracking Technologies section. We may also keep track of your online actions over time and across other websites. We may automatically gather the following information:
If you have a SkinShineBar account, we may link this information to it, as well as the device you use to connect to our Site, and any email or social media accounts you use to interact with SkinShineBar.
When you visit our Site, we may use cookies, web beacons, log files, and other similar technologies to collect information about you and your computer or mobile device. A “cookie” is a text file that a website sends to a visitor’s computer or other internet-connected device in order to uniquely identify the browser or save information or settings in the browser. A “log file” records your online activities and may include information about your device, browser, internet service provider, and the date and time of your visit. A “web beacon,” sometimes known as a pixel tag or clear GIF, is a small piece of software that sends data back to a web server.
We collect information using cookies. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide a more personal and interactive experience on our Site.
We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when you revisit our Site; and (2) third-party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when visiting other websites.
Our Site uses the following types of cookies for the purposes set out below:
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. Your choices for managing use of cookie include:
Web beacons (also known as pixels or single-pixel gifs) are electronic pictures that are used in conjunction with cookies to create aggregated data on how our Site is used. They may also be used in certain of our emails to allow us know which emails and links have been viewed by recipients. This enables us to assess the success of our customer communications and marketing activities, as well as to better understand and improve how our Site is used.
Our site gathers certain browser details and site interaction data (i.e., when and how you interact with our site) automatically and stores it in log files to analyze trends, administer our Site, and track visitor movement for analytics and performance improvement.
We may enable third parties to offer statistics and sell ads on our behalf throughout the internet and in mobile apps. These entities may collect information about your use of the Site, our Services, and other applications using cookies, web beacons, and other technologies, such as your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion data.
SkinShineBar and others may use this information to analyse and track statistics, evaluate the popularity of specific material, serve advertising and content tailored to your interests, and better understand your online activities, among other things. Please visit the Google Adverts Help page for additional information about interest-based ads and to opt out of having your online browsing information used for interest-based advertising reasons.
We and the service providers working on our behalf use personal information collected about you to:
We only use your personal information for the purposes disclosed to you at the time we collect your personal information and obtain proper consent, where required.
We will not collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without first providing notice.
We will only share your personal information with third parties in the circumstances that this Policy specifies. We may share your personal information with third parties that offer services in connection with our business activities and who are only allowed to use it as needed to perform the services we’ve requested and in accordance with this Policy.
Specifically, we may share your personal information:
When you submit a product review or other user material, it is possible that it will be made public. Other users may be able to view your name or any other personal information you provide. If you do not want us to share your information with these third parties, please contact us at privacy@skinshinebar.com.
Our third-party payment services provider processes all online payments made via our Site. Your credit card or bank account information is not processed, recorded, or kept by us. We will only share transaction data with our payment services providers to the amount necessary to process your payments and respond to complaints and enquiries about those payments and refunds. You can reach out to us at help@skinshinebar.com if you have any payment-related problems or want to dispute a transaction.
The headquarters of SkinShineBar are in the United States. We now operate in the United States and Canada, where we provide our services and goods. Please see the International Transfers section below for more information on how we handle the exchange and transfer of personal information.
Personal information retention durations are determined by business demands and regulatory obligations. We’ll keep your personal information for as long as it’s needed to accomplish the goals for which it was obtained, such as meeting legal, accounting, or reporting obligations. We may anonymize your personal information (such that it can no longer be linked to you) in some circumstances, in which case we may use it indefinitely without additional notification to you.