PRIVACY POLICY – Skin Shine Bar

SkinShineBar PRIVACY POLICY

This Privacy Policy (the “Policy”) describes how SkinShineBar Life, Inc. and its subsidiaries and affiliates (collectively, “SkinShineBar,” “we,” “us,” and/or “our”) collect, use, disclose, and otherwise process personal information collected on our sites or through offline activities that reference this policy (for example, your interactions with our customer support channels, retail locations where our products are sold, and in-person promotional activities) collect, use, disclose, and otherwise process personal information collected on our sites (collectively, the “Service”). This Policy also describes your privacy rights and options, including how to view and change your personal information.

What Information Do We Collect?

We may gather personal information from or about you when you use our Site or Services.

We Collect Information Directly from You

You may send the following kinds of personal information to us when you register an account, place a purchase, opt-in to receive emails, or communicate with us on social media or through the Services:

Name, email address, postal address, and phone number are all examples of contact information.
Information about your account, such as your username and password.
Credit card information, billing address, and shipping address are all included in the billing information.
Order history, sample requests, and subscription data are all examples of product or transaction details.

Information about your preferences, such as your age group, date of birth, gender, social media posts (including handles and content), location, product or cosmetics use and concerns, personal characteristics, and other information, such as responses to our “skin quiz” or other surveys, ratings or review responses, or contest participation details.

Referral Program (U.S. Only)

If you use our refer-a-friend service to inform a friend about SkinShineBar, we may gather your friend’s name and email address in order to send him or her an email and one follow-up reminder email urging him or her to buy with us. In order to send these emails and administer and track the effectiveness of our referral programme, we keep information about the people you recommend on file.

Information We Collect from Other Sources

We will gather information about your interactions with us on social media if you do so. We may gather information such as your name, picture, and email address. Third parties, such as mailing list providers, online advertising networks, analytics vendors, firms that co-sponsor campaigns, publically accessible sources, or friends who recommend you to SkinShineBar, may also give us with information about you.

Information We Collect by Automated Means

When you visit our Site, we collect information about you and your computer or mobile device automatically, as is the case with most websites. Cookies, web beacons, log files, and other similar technologies may be used to gather this information. For more information on how we use these digital technologies, visit the Cookies and Other Tracking Technologies section. We may also keep track of your online actions over time and across other websites. We may automatically gather the following information:

Online identifiers, such as IP address, advertising ID, unique device ID, and internal and third-party IDs that have been assigned to you.
Device information, such as information about the devices that are used to access our Site (such as browser information, device type, and operating system information).
Location information, such as information about your general location derived from your IP address.
Internet activity information, such as information about your use of the Site (such as the date, time, length of stay, and specific pages accessed during your visits to our websites, and which emails you may have opened), the websites or links that referred you to our Site, the search terms used to find our Site, your interactions with the e-mails we send to you, your browsing history; and social media you use, including the “shares” and “likes” you make on a social media platform that is connected to the Site
Usage information, such as information about the number and frequency of visitors to our Site.

If you have a SkinShineBar account, we may link this information to it, as well as the device you use to connect to our Site, and any email or social media accounts you use to interact with SkinShineBar.

Cookies and Other Tracking Technologies

When you visit our Site, we may use cookies, web beacons, log files, and other similar technologies to collect information about you and your computer or mobile device. A “cookie” is a text file that a website sends to a visitor’s computer or other internet-connected device in order to uniquely identify the browser or save information or settings in the browser. A “log file” records your online activities and may include information about your device, browser, internet service provider, and the date and time of your visit. A “web beacon,” sometimes known as a pixel tag or clear GIF, is a small piece of software that sends data back to a web server.

Cookies

We collect information using cookies. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide a more personal and interactive experience on our Site.

We use two broad categories of cookies: (1) first-party cookies, served directly by us to your computer or mobile device, which we use to recognize your computer or mobile device when you revisit our Site; and (2) third-party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when visiting other websites.

Our Site uses the following types of cookies for the purposes set out below:

Strictly Necessary Cookies. These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.
Functional Cookies. These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
Performance Cookies. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.
Targeting Cookies. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but identify your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Disabling Cookies

If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site. Your choices for managing use of cookie include:

Managing your cookie preferences. Our site allows you to manage your cookie preferences (i.e., opting in or out of the placement of non-essential cookies by our site) by accessing the appropriate link in the footer of our site.
Blocking cookies in your browser. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. Google Analytics uses its own cookies and is only used to improve how our Site works. You can find out more information about Google Analytics, cookies, and about how Google protects your data on the Google website. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing a browser plugin.
Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
- Digital Advertising Alliance: http://optout.aboutads.info
- Network Advertising Initiative: http://optout.networkadvertising.org/?c=1

Web Beacon

Web beacons (also known as pixels or single-pixel gifs) are electronic pictures that are used in conjunction with cookies to create aggregated data on how our Site is used. They may also be used in certain of our emails to allow us know which emails and links have been viewed by recipients. This enables us to assess the success of our customer communications and marketing activities, as well as to better understand and improve how our Site is used.

Log Files

Our site gathers certain browser details and site interaction data (i.e., when and how you interact with our site) automatically and stores it in log files to analyze trends, administer our Site, and track visitor movement for analytics and performance improvement.

Advertising and Analytics Services Provided by Third Parties

We may enable third parties to offer statistics and sell ads on our behalf throughout the internet and in mobile apps. These entities may collect information about your use of the Site, our Services, and other applications using cookies, web beacons, and other technologies, such as your IP address, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion data.

SkinShineBar and others may use this information to analyse and track statistics, evaluate the popularity of specific material, serve advertising and content tailored to your interests, and better understand your online activities, among other things. Please visit the Google Adverts Help page for additional information about interest-based ads and to opt out of having your online browsing information used for interest-based advertising reasons.

How Do We Use Your Personal Information?

We and the service providers working on our behalf use personal information collected about you to:

To Communicate with You: To send you e-mail and postal mail, surveys, and other communications; to respond to your requests, inquiries, comments, and suggestions, including any customer service inquiries you may submit.
To Fulfill your Order: To send you order confirmations, provide order updates, and process your order (including shipping and returns).
Provide, Maintain, and Improve our Services: To help us with website user analytics, research, product development, marketing, and advertising campaign measurement; to conduct or administer surveys, quizzes, and other market research; to provide you with opportunities to participate in contests, sweepstakes, or other promotions; and to otherwise facilitate your engagement with the Services, including to enable you to post comments and reviews.
Marketing the Services to You: Where you’ve opted in or consented, we may communicate with you about our Services, including to tell you about products and services that may be of interest to you.
Career Opportunities: If you submit personal information in connection with job opportunities via our Site or through email, we will use and disclose the information to process your application (including to contact you and/or your references and former employers, if appropriate), to monitor recruitment statistics, and to comply with government reporting requirements.
Enforce our Legal Rights or Comply with the Law: Respond to law enforcement requests and as required by applicable law, court order, or governmental regulations; prevent potentially prohibited or illegal activities; comply with applicable law; and enforce our terms of service on the applicable website.
Security and Fraud Prevention: Prevent, identify, investigate, and respond to fraud or other illegal activity.

We only use your personal information for the purposes disclosed to you at the time we collect your personal information and obtain proper consent, where required.

We will not collect additional categories of personal information or use the personal information collected for materially different, unrelated, or incompatible purposes without first providing notice.

Who Do We Share Your Information With?

We will only share your personal information with third parties in the circumstances that this Policy specifies. We may share your personal information with third parties that offer services in connection with our business activities and who are only allowed to use it as needed to perform the services we’ve requested and in accordance with this Policy.

Specifically, we may share your personal information:

With service providers that perform services on our behalf, such as those that provide shipment, payment, and fulfillment services, customer service, website hosting, data analytics, marketing support, and database management services;
With select partners as a part of an event or co-sponsored promotions;
To comply with a legal or regulatory obligation (e.g., to comply with a subpoena or similar legal process), protect and defend SkinShineBar’s rights or property, protect the safety of our customers and website users or the public, and protect against legal liability;
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by a third party;
Between and among SkinShineBar’s current and future parents, subsidiaries, affiliates, and other companies under common control and ownership; and
Other third parties with your consent and at your direction.

Public Content and Product Reviews

When you submit a product review or other user material, it is possible that it will be made public. Other users may be able to view your name or any other personal information you provide. If you do not want us to share your information with these third parties, please contact us at privacy@skinshinebar.com.

Third-Party Payment Processing

Our third-party payment services provider processes all online payments made via our Site. Your credit card or bank account information is not processed, recorded, or kept by us. We will only share transaction data with our payment services providers to the amount necessary to process your payments and respond to complaints and enquiries about those payments and refunds. You can reach out to us at help@skinshinebar.com if you have any payment-related problems or want to dispute a transaction.

Where is Your Information Located?

The headquarters of SkinShineBar are in the United States. We now operate in the United States and Canada, where we provide our services and goods. Please see the International Transfers section below for more information on how we handle the exchange and transfer of personal information.

How Long Do We Store Your Information?

Personal information retention durations are determined by business demands and regulatory obligations. We’ll keep your personal information for as long as it’s needed to accomplish the goals for which it was obtained, such as meeting legal, accounting, or reporting obligations. We may anonymize your personal information (such that it can no longer be linked to you) in some circumstances, in which case we may use it indefinitely without additional notification to you.